First, we will assess the extent of the damage and identify any potential safety hazards, such as electrical or structural issues. Then, we remove any standing water and moisture from the basement floor and surrounding areas using specialized equipment, such as pumps and dehumidifiers. Next, we will thoroughly clean and disinfect the affected area to remove any harmful bacteria or mold.
If necessary, Mr. Restore may also repair or replace any damaged materials, such as drywall or flooring. Finally, a final inspection will be conducted to ensure that the basement is completely dry and safe for use without any water damage.
Once the area is dry and safe, we can begin the restoration process. We will repair any structural damage, replace any necessary materials, and restore the basement to its original condition. We may also recommend additional waterproofing solutions to prevent future flooding and water damage.
Call Now For Emergency Cleanup & Restoration Services
Our qualified, certified and experienced Dallas-Fort Worth, Amarillo, and Oklahoma City restoration team specializes in fire damage restoration, water & flood damage restoration, sewage, and storm and wind damage restoration. Our customer-first service and quality of work earned us the Angie's List Super Service Award from 2012-2017, and an A+ rating with the Better Business Bureau. We have the knowledge and drive to complete all your restoration services.
Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance or sump pump failure insurance.
Contacting a restoration contractor and your insurance adjuster at the same time is a good idea because the restoration contractor will help make sure that the water extraction and dry out will be covered, but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may have to pay out of pocket to get the property completely back to normal.
That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry but can still leave behind moisture levels that create an ideal environment for mold to grow.
Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings make the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Mr. Restore will be able to back up your insurance claim scope with the necessary technical documentation.
If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician from Mr. Restore will help you sort through the property's contents to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your Mr. Restore team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.
Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, too, the next rainstorm will start the cycle all over again. The buckling of your hardwood floor could be caused by a leaking pipe. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.
A good portion of water damage can be prevented by proper household maintenance. Routine plumbing maintenance, as well as sump pump and appliance maintenance, are effective ways to avoid preventable damages. If you live in a cold climate, preparing your home for the winter can also help avoid damage. Finally, it's a good idea to regularly check the exterior of your home, particularly your roof, for damage to ensure water isn't unexpectedly leaking into your home.
Contact Mr. Restore Today!
When there's been water, fire, tornado or flood damage to your home or commercial business it's difficult to know who to call to help clean up and repair the property. The answer is easy! Mr. Restore is a Dallas-Fort Worth, Amarillo, Oklahoma City area restoration company that provides comprehensive restoration services, as well as environmental remediation. Contact Mr. Restore today, and we can be at your property in 60 minutes!